What percentage of small businesses in Brazil use digital platforms for customer engagement

? a graph showing that 80% of small businesses in Brazil use digital platforms for customer engagement

Digital platforms have become increasingly important for businesses of all sizes, and small businesses in Brazil are no exception. In fact, a recent study found that over 80% of small businesses in Brazil use digital platforms for customer engagement. This is a significant increase from just a few years ago, and it shows that small businesses in Brazil are recognizing the importance of digital marketing.

Digital platforms can help businesses reach a wider audience, build relationships with customers, and drive sales. There are a number of different digital platforms that small businesses in Brazil can use for customer engagement. Some of the most popular platforms include:

  • Social media: Social media platforms such as Facebook, Instagram, and Twitter are a great way to connect with customers and build relationships. Businesses can use social media to share updates, post photos and videos, and run contests and giveaways.
  • Email marketing: Email marketing is a great way to stay in touch with customers and promote products and services. Businesses can use email marketing to send out newsletters, special offers, and event announcements.
  • Website: A website is a great way to provide customers with information about your business and your products or services. Businesses can use their website to post blog articles, product descriptions, and contact information.

Digital platforms can be a valuable tool for small businesses in Brazil. By using digital platforms, businesses can reach a wider audience, build relationships with customers, and drive sales.

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