How many people in India use digital wallets for in-store purchases

Digital Wallets Gaining Traction in India for In-Store Purchases

Person using a digital wallet to pay at a store counter

Digital wallets are rapidly gaining popularity in India, offering a convenient and secure way to make payments. But how many people are actually using them for in-store purchases?

The Rise of Digital Wallets in India

The Indian digital payments market has witnessed explosive growth in recent years. According to a report by the Boston Consulting Group (BCG), the market is expected to reach $1 trillion by 2025, driven by factors such as:

  • Increased smartphone penetration: The number of smartphone users in India is projected to reach 1 billion by 2025.
  • Government initiatives: The Indian government has been actively promoting digital payments through initiatives like BHIM UPI and Digital India.
  • Growing awareness of the benefits of digital payments: Consumers are increasingly realizing the convenience, security, and rewards associated with using digital wallets.

In-Store Digital Wallet Usage in India

While digital wallets are widely used for online transactions, their adoption for in-store purchases is still evolving. A 2022 report by the National Payments Corporation of India (NPCI) found that 40% of Indian consumers had used a digital wallet for an in-store purchase in the past year. This number is expected to grow significantly in the coming years as more merchants adopt digital payment acceptance infrastructure.

Factors Driving In-Store Digital Wallet Adoption

Several factors are driving the adoption of digital wallets for in-store purchases in India:

  • Convenience: Digital wallets offer a faster and more convenient checkout experience compared to cash or cards.
  • Security: Digital wallets provide enhanced security features, such as PINs and biometric authentication, reducing the risk of fraud.
  • Rewards and cashback: Many digital wallets offer attractive rewards and cashback programs, incentivizing consumers to use them for in-store purchases.
  • Increased acceptance: More and more merchants are now accepting digital wallets, making them a viable option for everyday purchases.

Conclusion

The use of digital wallets for in-store purchases in India is on the rise, driven by a combination of factors such as increasing smartphone penetration, government initiatives, and growing consumer awareness. As the digital payments ecosystem continues to evolve, we can expect to see even greater adoption of digital wallets for in-store transactions in the years to come.

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