What percentage of the urban population in India uses online platforms for healthcare services

The Rise of Online Healthcare Platforms in India

The rise of the internet and mobile technology has revolutionized various aspects of our lives, including healthcare. In India, where the urban population is increasingly tech-savvy, online healthcare platforms are gaining significant traction. But what percentage of the urban population actually uses these platforms?

Factors Contributing to the Popularity of Online Healthcare Platforms

Several factors contribute to the growing popularity of online healthcare platforms in India:

  • Convenience: Online platforms offer a convenient way to access healthcare services from the comfort of your home. You can book appointments, consult with doctors, order medications, and access health information, all online.
  • Affordability: Many online platforms offer affordable healthcare services, making them accessible to a wider population.
  • Choice: Online platforms provide access to a wider range of healthcare providers and services than you might find in your local area.
  • Privacy: Online consultations offer a level of privacy that some patients may prefer.

Usage Statistics

According to a recent report by the Internet and Mobile Association of India (IAMAI), 37% of urban internet users in India used online healthcare platforms in 2022. This number is expected to grow to 45% by 2025. The report also found that the most popular online healthcare services are:

  • Teleconsultations: 52% of users
  • Online pharmacy: 48% of users
  • Health information: 42% of users
  • Appointment booking: 38% of users
  • Diagnostic services: 25% of users

Regional Variations

The usage of online healthcare platforms varies across different regions in India. The highest usage is seen in the southern states, followed by the western and northern states. The eastern and central states have the lowest usage.

Conclusion

The use of online healthcare platforms is rapidly increasing among the urban population in India. As internet penetration and mobile technology continue to grow, this trend is expected to continue. This shift towards online healthcare offers numerous benefits for patients, including convenience, affordability, and access to a wider range of services.

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Graph showing the percentage of urban population in India using online healthcare platforms

Data Sources

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